All systems are operational

About This Site

This page shows the current status of University of Memphis enterprise services. Click on the Subscribe button at the bottom of the page to receive notifications for updates to this page.

Past Incidents

8th February 2026

No incidents reported

7th February 2026

No incidents reported

6th February 2026

Annual leave accrual balances are not updating correctly

Known Issue: Annual leave accrual balances are not updating correctly. Experience: Employees may notice that their expected monthly annual leave accrual is missing or appears lower than expected when compared to the previous month.

What you should do until this is resolved: Please submit a ticket or select the “This affects me” option in the ticketing (Helpdesk) system. This will ensure you receive an email notification once the issue is resolved and your time card can be submitted.

  • The issue affecting annual leave accrual has been resolved, and most balances have now been corrected.. We are continuing to perform additional cleanup to address a small number of balances that may still be inaccurate. 

    • Unable to submit time card

    Known Issue: Employees are unable to submit time card for BW3. 

    Experience: When selecting SUBMIT , Oracle system just spins. Eventually, the system gives error that the time card was not submitted. 

    Who is affected: Those employees with Sick or Annual Leave applied to this time card 

    What you should do until this is resolved: Continue to update your time card and get it properly SAVED. Submit a ticket or select the option, "This affects me" within the ticketing (Helpdesk) system so that when the issue is resolved, you will get an email alerting you the issue is resolved and your time card can be submitted.